Wells Fargo announced this week it will be closing its Powell branch permanently on Sept. 22.
“Branches continue to play an important role in the way we serve our customers, and as …
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Wells Fargo announced this week it will be closing its Powell branch permanently on Sept. 22.
“Branches continue to play an important role in the way we serve our customers, and as customer preferences change, so will our branches and the experiences customers have in them,” the company said in a statement.
During the pandemic, Wells Fargo’s Powell branch had, like many banks, limited access to the lobby and directed customers to the drive thru; a staffing shortage also led the bank to temporarily close its Powell location in September and direct customers to the bank in Cody.
Earlier this month, Wells Fargo again closed the Powell branch temporarily, while setting no date for a reopening. At the time, the company said the closure was due to staffing constraints brought on by the pandemic.
In Wednesday’s statement, the company said it continues to evaluate its branch network and bases its distribution strategy on customer trends, market factors and economic changes. The statement also noted that customers can do most of their business online, on its website or mobile app, including depositing checks, sending money and managing accounts.
“While branches are important in serving our customers’ needs, customers have more ways than ever to bank and are increasingly using digital tools for transactions,” the statement said.
The company said it would continue operating its Cody branch, and the ATM at the Powell branch will be available until the building is sold.
Wells Fargo, based in San Francisco, had approximately 4,900 retail bank branches at the end of the first quarter of 2021.